Terms and Conditions Detpawa — A Fair and Clear Platform Usage Guide

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legal agreement between you ("User") and detpawa ("Platform", "we", "us"). These Terms govern your access to and use of the website, mobile application, and all services provided by detpawa.

By clicking "Register", using any part of the platform, or making any financial transaction through Detpawa, you confirm that you have read, understood, and agreed to comply with all terms contained in this document, including Privacy Policy and Responsible Gaming Policy us, which are considered part of these Terms.

Detpawa reserves the right to update these Terms at any time. Continued use of the platform after notification of changes constitutes acceptance of the updated terms.

2. Eligibility & Account Registration

To register and use detpawa's services, you must meet all of the following eligibility requirements:

• Age at least 21 years old on the registration date.
• Be an individual with full legal capacity to enter into a binding agreement.
• Not be prohibited by the laws or regulations in your jurisdiction from participating in betting or gaming activities.
• Not have had an account previously terminated by detpawa for violating its terms.

Upon registration, you are required to provide accurate, complete, and up-to-date information. detpawa employs a KYC (Know Your Customer) verification process that requires you to submit valid identification documents upon request — particularly before your first withdrawal is processed.

Registering with false or unlawful information is a violation of these Terms and may result in immediate account termination.

3. Account Security

You are solely responsible for maintaining the confidentiality of your account login credentials. This includes your password, security PIN, and two-factor authentication codes associated with your Detpawa account.

• Never share your login credentials with anyone, including family members.
• Use a strong, unique password — a combination of uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) in your account security settings.
• Log out of your account when using a public or shared device.
• Report any suspicious activity or unauthorised access to the Detpawa support team immediately.

Detpawa will not be held liable for any financial or other losses resulting from unauthorised access caused by your negligence in maintaining account security.

4. Deposits & Fund Withdrawals

Detpawa supports multiple payment methods in Malaysian Ringgit (MYR), including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All financial transactions are processed through secure encrypted channels.

Withdrawals will be processed to the same payment method used for your original deposit, subject to successful KYC verification. detpawa reserves the right to request additional supporting documents for withdrawals exceeding certain amounts as an anti-money laundering measure.

Deposited funds are intended solely for gaming and wagering on the Detpawa platform. Any attempt to use the platform as a payment processing facility is strictly prohibited.

5. Bonuses & Promotions

Detpawa offers a variety of bonuses and promotions to users from time to time. All promotional offers are subject to specific terms and wagering requirements, which will be clearly stated in the relevant promotion's terms.

• Wagering Requirement: Bonuses received must be wagered according to the specified multiplier (e.g., 30x) before any winnings derived from the bonus can be withdrawn.
• Validity Period: Each bonus has a validity period. Bonuses that are unused or whose wagering requirements are not met within that period will expire automatically.
• One Active Bonus at a Time: In general, only one active bonus is permitted at a time unless otherwise stated in the promotional terms.
• Abuse Prohibition: Any attempt to manipulate the bonus system — including registering multiple accounts to repeatedly claim new bonuses — is a serious violation of these Terms.

6. Game Rules

All games offered on detpawa — including sports betting, live casino, bingo, and fish shooting games — are operated in accordance with the rules set for each game category. Users are responsible for understanding the game rules before placing any bets.

• Game results are final unless a technical error has been verified by the Detpawa team.
• In the event of a technical disruption during gameplay, detpawa will endeavor to restore the game state to the last reliable checkpoint.
• Detpawa uses a certified Random Number Generator (RNG) for all casino games to ensure fairness and impartiality in every round.
• For sports betting, odds may change before or during a match. Confirmed bets will use the odds at the time of confirmation.

7. Prohibitions & Prohibited Conduct

The following actions are strictly prohibited on the detpawa platform and may result in account termination and forfeiture of funds:

• Registering more than one account under the same name or different identities.
• Using automation software, bots, scripts, or any unapproved third-party tools to interact with the platform.
• Colluding with other players to manipulate game outcomes or abuse the bonus system.
• Attempting to exploit bugs, technical vulnerabilities, or system errors for unfair advantage.
• Using another person's information or a false identity during the registration or KYC verification process.
• Using the detpawa platform for money laundering or any unlawful financial transactions.
• Acting in a manner that is threatening, abusive, or harmful toward support staff or other users.

8. Account Closure & Termination

Voluntary Closure: Users may close their account at any time by contacting the detpawa support team. Valid cash balances (excluding bonuses) will be returned after successful identity verification, provided no transactions are currently under investigation.

Termination by detpawa: Detpawa reserves the right to suspend or terminate a user's account without prior notice under the following circumstances:

• Violation of any Terms in this document.
• Detection of fraudulent activity or prohibited conduct.
• Instructions from relevant legal authorities or regulatory bodies.
• Account usage deemed to compromise the integrity of the platform.

In cases of termination due to fraud, Detpawa reserves the right to forfeit all balances in the account without any refund. Detpawa's decision in such matters is final.

9. Limitation of Liability

Detpawa provides its platform services on an "as-is" basis. To the extent permitted by law, Detpawa shall not be liable for:

• Financial losses resulting from betting or gaming outcomes.
• Service disruptions caused by factors beyond our control, including internet infrastructure outages, natural disasters, or cyberattacks.
• Indirect, consequential, or punitive losses even if Detpawa has been informed of the possibility of such losses.

In all circumstances, Detpawa's maximum total liability to any user shall not exceed the amount of funds deposited within the 30 days preceding the claim.

10. Amendments to Terms

Detpawa reserves the right to amend, update, or replace any part of these Terms at any time. We will endeavour to provide reasonable notice — via registered email, in-app notification, or website announcement — before any material changes take effect.

The "Last Updated" date displayed at the top of this document always reflects the current version in effect. It is your responsibility to review these Terms periodically. Continued use of the platform after changes take effect will be considered your acceptance of the revised terms.

11. Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the Detpawa support team is ready to assist you through the following channels:

• Support Email: [email protected] (type as text, not a link)
• Live Chat: Available 24/7 via the chat icon within the detpawa platform or mobile app
• FAQ: Visit our FAQ for answers to frequently asked questions

For official complaints regarding financial disputes, please contact us by email including your account number, transaction details, and a full description of the issue. Our team will address all complaints within 3–5 business days.